12bdbajee Privacy Policy
This policy gives a full description of how your personal information is collected, used, and protected on the 12bdbajee platform.
Introduction and Purpose
12bdbajee ("we", "our", or "platform") is an online casino and betting platform operated for players in Bangladesh. We place the highest importance on the privacy of our users.
This Privacy Policy ("Policy") tells you what information is collected when you use 12bdbajee's website, applications, and services, why it is collected, how it is used, and under what circumstances it may be shared with third parties.
By registering or using services on 12bdbajee, you agree to all the terms of this Policy. You are advised not to register without reading and understanding this Policy. If you have any questions, please contact our support team.
What Kind of Information We Collect
Personally Identifiable Information
During registration or identity verification, we may collect the following information:
- Full name
- Date of birth (for age verification — must be 21 or older)
- Email address
- Mobile number
- Copy of national ID card or passport (if required)
- Current address
Financial and Transaction Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Transaction history and amounts
- Dates and times of deposits and withdrawals
Usage Information
Information collected automatically while using the platform:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Game play history and preferences
- Login time, date, and location
Communication Information
Information collected when you contact us:
- Messages and information provided in live chat
- Email messages and attachments
- Details of complaints and requests
- Feedback and reviews
How We Use Your Information
12bdbajee uses collected information only for the following lawful purposes:
Information Sharing Policy
12bdbajee does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in a limited way in specific circumstances:
Service Provider Partners
Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay, banks), game software providers, and technology support providers. These partners are required to comply with our privacy standards.
Legal Requirements
Information may be provided to authorities in response to a court order, a valid request from a law enforcement agency, or other legal obligations. In such cases, we provide only the minimum information required.
Fraud Prevention
To prevent fraudulent activity and protect the interests of all users, we may share relevant information with the relevant security agencies.
Cookies and Tracking Technology
Cookies and similar tracking technologies are used on the 12bdbajee website to improve your experience. Cookies are small data files stored in your browser that help with various functions.
Essential Cookies
Essential for operating the core functions of the site. Used for login sessions, security verification, and basic operations.
Functional Cookies
Used to remember your preferences such as language, layout, and game settings.
Analytical Cookies
Used to analyze users' browsing behavior and measure and improve platform performance.
Marketing Cookies
Used to display relevant advertisements and offers based on your interests. This can be disabled.
You can disable or delete cookies through your browser settings. Please note that disabling some cookies may cause certain features of the platform to not work properly.
Data Retention and Security
Retention Period
12bdbajee does not retain your personal information for longer than necessary. Generally:
- Active account data — for as long as the account remains active
- Transaction records — for the period required by legal obligations
- Upon account closure — for the period required by applicable law
Security Measures
To protect your information, 12bdbajee has implemented the following technologies and measures:
- SSL encryption — 256-bit encryption is used for all data transfers
- Secure server environment — data stored in protected data centers with restricted access
- Two-factor authentication — an additional layer of security for account login
- Regular security audits — to identify and address platform vulnerabilities
- Trained staff — a team trained and committed to handling personal data
Your Rights and Controls
Every user registered with 12bdbajee has the following rights over their personal information:
You may request to know what information is stored about you. Contact us via 24/7 live chat or email.
You may request correction of any inaccurate or incomplete information about you.
In certain circumstances, you may request deletion of your information (subject to legal obligations).
You may object to the use of your information for marketing purposes and withdraw your consent.
You may request to receive your information in a structured format.
In certain circumstances, you may request that the processing of your information be temporarily restricted.
To exercise any of the above rights, contact us via 24/7 live chat or send us an email. After appropriate verification, we will process your request as quickly as possible.
Protection of Minors
12bdbajee strictly operates for those aged 21 and above only. We do not knowingly collect any information from minors.
Age is verified at the time of registration and any account suspected of belonging to a minor is immediately suspended. If you believe we hold information about a minor, please contact us immediately — we will delete that information without delay.
Third-Party Services
Third-party services such as payment providers (bKash, Nagad, Rocket, Upay) and game software providers are integrated into the 12bdbajee platform. These services are governed by their own privacy policies.
12bdbajee is not responsible for the privacy practices of these third parties. We advise you to read the privacy policy of the relevant service. We work only with trusted and established partners and require them to comply with our data protection standards.
Changes to the Policy
12bdbajee may update this Privacy Policy from time to time. If significant changes are made to the Policy, we will post a clear notice on our website and inform registered users by email.
Continuing to use the platform after changes have been made will be considered as your consent to the revised Policy. You are therefore advised to visit this page regularly to stay informed about the latest version of the Policy.
If you have any questions or comments about any part of this Policy, we are always ready to help.
Privacy Contact
Contact Us
Please contact our support team with any questions, concerns, or requests to exercise your rights regarding the Privacy Policy. Our team is available 24/7 to assist in Bengali.
24/7 instant support in Bengali — use live chat for the fastest resolution.
For privacy-related requests, identity verification may be required. We consider all requests with the appropriate level of care.